Bella Isla Hair – FAQ Section

Are your wigs made with real human hair?

Yes! All Bella Isla wigs are made with 100% virgin human hair. No synthetics, no blends — just soft, long-lasting quality you can style and reuse

What types of lace do you offer?

We offer HD lace, transparent lace, and beginner-friendly lace options that melt seamlessly for a natural hairline.

How long does shipping take?

Orders are processed within 1–2 business days. After processing, delivery typically takes 4–7 business days, depending on your location. Once your order ships, you'll receive a tracking number so you can follow your package every step of the way.

Please note: Delivery times may vary slightly due to location, customs processing (for international orders), or high-volume periods.

Can I return or exchange my wig?

Due to the nature of our business and hygiene concerns, we do not accept returns, exchanges, or offer refunds. All sales are final. Please review product details carefully before placing your order. If you receive a damaged or incorrect item, contact us within 24 hours of delivery with photo evidence so we can assist.

How do I care for my wig?

Treat it like your natural hair! Use sulfate-free products, avoid heavy oils, and store on a wig stand.

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